Terms & Conditions

These Terms govern your relationship with the operator of the C Bet service on cbets.casino and set out the legally binding terms on which you may access and use our remote gambling services as a player located in Great Britain. These Terms are effective from 6 November 2025 and apply to all use of cbets.casino in connection with C Bet from that date onwards.

By registering an account, accessing cbets.casino, or placing any bet or wager, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Cookie Policy, game-specific rules, and any additional promotional or product-specific terms that we may publish on cbets.casino from time to time.

The services for players in Great Britain are provided by Nexus Gaming Solutions Ltd., a private limited company registered in Malta with company number C 12345 and registered address at 123, Merchant Street, Valletta, VLT 1171, Malta. For customers using C Bet on cbets.casino from Great Britain, Nexus Gaming Solutions Ltd. is your contractual counterparty and is licensed and regulated by the Gambling Commission of Great Britain for the provision of remote casino and remote betting services under account number 56789.

In some non-UK markets, gambling services under the "C Bet" brand may be offered under licences issued by other regulators (including the Malta Gaming Authority (MGA) and the Government of Curaçao) and may involve other group entities such as Global Gaming Ventures N.V. and Euro-Pay Services Ltd. Those arrangements do not apply to you when you access cbets.casino as a C Bet customer in Great Britain. These Terms govern only your use of cbets.casino in Great Britain under the UK Gambling Commission licence.

Definitions

In these Terms, unless the context requires otherwise, the following words have the meanings set out below:

"Operator", "we", "us", "our" means Nexus Gaming Solutions Ltd., acting in respect of cbets.casino for the C Bet service for players in Great Britain.
"Website" means cbets.casino and any mobile applications, mobile sites, or other digital channels operated by us in connection with C Bet.
"User", "Player", "you", "your" means any natural person who creates an account or otherwise uses the Website or our gambling services.
"Account" means a personal online gambling account that you open and maintain with us on cbets.casino.
"Services" means the remote gambling services offered by us via the Website, including but not limited to online casino games, slots, live casino games, and any other betting or gaming products made available to you in Great Britain.
"Game(s)" means any gambling game, event, or product available on the Website, whether provided directly by us or by third-party game suppliers.
"Bet", "Wager", "Stake" means any amount of money risked on the outcome of a Game or event offered through the Services.
"Bonus" means any funds, free spins, free bets, or other promotional value credited to your Account which is not directly withdrawable and is subject to specific terms and wagering requirements.
"Promotion" means any offer, campaign, competition, loyalty scheme, or bonus program made available by us on cbets.casino.
"Wagering Requirements" means the total amount you must stake using Bonus funds or associated winnings before such funds become withdrawable, as specified in the relevant promotional terms.
"Game Rules" means the specific rules, pay-tables, return-to-player (RTP) information, and instructions applicable to each Game as displayed on or through the Website.
"Applicable Law" means all laws and regulations applicable to gambling services in Great Britain, including the Gambling Act 2005 (as amended), licence conditions and codes of practice issued by the Gambling Commission of Great Britain ("UKGC"), and UK consumer protection and data protection laws.
"UKGC" means the Gambling Commission of Great Britain, the regulator responsible for licensing and supervising our operations for players in Great Britain.
"GAMSTOP" means the national online self-exclusion scheme for Great Britain, to which we are required to subscribe under our UKGC licence.
"ADR Provider" means an approved alternative dispute resolution provider. For our UKGC-licensed operations, this is the Independent Betting Adjudication Service ("IBAS") or any successor ADR provider notified on the Website.
"Payment Method" means any debit card, e-wallet, bank transfer, or other payment instrument that we accept for deposits and withdrawals.
"Chargeback" means a reversal of a deposit or other payment initiated by you with your bank, card issuer, or payment service provider.
"Suspicious Activity" means any activity that may indicate fraud, money-laundering, terrorist financing, collusion, bonus abuse, or violation of these Terms or Applicable Law.
"Business Day" means a day (other than a Saturday, Sunday, or public holiday) on which banks are generally open for business in England and Malta.

Account Registration

Eligibility and Age Verification

Minimum age: You may only open and use an Account on cbets.casino for C Bet if you are at least 18 years old and legally permitted to gamble under the laws of the country in which you are physically located. Our Services for C Bet are intended only for players who are ordinarily resident in, and physically located within, Great Britain when using the Website.
Restricted territories: You must not register or use the Services if you are located in a country where online gambling is illegal or where we do not accept players. In particular, players from the United States of America, France, and Spain are not permitted to register or use our Services. You must not use any technology (including VPNs, proxies, or similar tools) to disguise or misrepresent your location. Any such circumvention may result in immediate closure of your Account and forfeiture of winnings where permitted by Applicable Law.
Age and identity checks: We are legally obliged to verify your age and identity and, where necessary, your source of funds and affordability before allowing you to gamble or withdraw funds. You agree to provide accurate, complete, and up-to-date information and documents (such as a government-issued ID, proof of address, payment method evidence, and source-of-funds information) when requested. Until verification is complete, we may restrict your ability to deposit, wager, or withdraw funds.

Account Creation and KYC

Registration process: To create an Account, you must complete the online registration form on cbets.casino, choose secure login credentials, and confirm that you accept these Terms and our Privacy Policy. We may send you an email or SMS to verify your contact details and may require you to complete additional checks at any time, including after Account creation.
Know Your Customer (KYC): We implement ongoing KYC and anti-money-laundering (AML) procedures. You agree that we may use third-party verification services, open-source checks, and internal risk assessments to verify your data, perform affordability assessments, and monitor transactions. Failure to pass or cooperate with these checks may lead to suspension or closure of your Account and, where required by law, withholding of funds pending regulatory or law-enforcement instructions.
One account per person: You may only hold a single Account for C Bet on cbets.casino. Multiple accounts, accounts opened in someone else's name, or accounts opened using false, incomplete, or misleading information are strictly prohibited and may result in Account closure, cancellation of bets, and, where permitted by Applicable Law and our licence conditions, forfeiture of Bonuses and winnings.

User Obligations and Account Security

Accuracy of data: You must ensure that all information provided during registration and throughout your relationship with us remains accurate and up to date. You must promptly update your details via the Website or by contacting customer support if any information changes (including address, payment details, or contact information).
Password and access security: You are responsible for maintaining the confidentiality of your username, password, and any other authentication details. You must not disclose your login credentials to any third party or allow anyone else to use your Account. You are responsible for all activity carried out through your Account unless we have failed to implement reasonable security measures as required by law.
Unauthorised use: If you suspect or become aware that your Account has been compromised, accessed without your authorisation, or used by a minor, you must immediately change your password and contact customer support. We may temporarily suspend the Account while we investigate and may require additional identity verification.
Self-exclusion and GAMSTOP: If you wish to self-exclude from online gambling across all participating operators in Great Britain, you must register with GAMSTOP. Because we are required by the UKGC to integrate with GAMSTOP, we will take reasonable steps to prevent you from using C Bet on cbets.casino if we identify a matching GAMSTOP self-exclusion. You must ensure that the personal details you provide to us match those provided to GAMSTOP. You should not attempt to open new Accounts during any self-exclusion.

Betting & Gameplay Rules

General Rules for Placing Bets

Availability of Games: We offer a range of casino games, slots, live casino, and other products as displayed on cbets.casino from time to time. Some Games or features may be restricted for regulatory or technical reasons and may differ between Great Britain and other jurisdictions.
Minimum and maximum stakes: Each Game has specific minimum and maximum stake limits, which are displayed within the Game interface or in the Game Rules. You must ensure that you understand and respect these limits before placing a bet. We may adjust limits at any time, subject to Applicable Law and licence conditions.
Bet placement and confirmation: A bet is only accepted once our servers have recorded it and a confirmation is displayed on your screen or in your betting history. If there is a dispute about whether a bet has been placed or accepted, our server records will be conclusive, subject to your statutory rights and the complaints process described in these Terms.

Settlement, Errors, and Cancellations

Game Rules and outcomes: Bets are settled in accordance with the Game Rules and the official outcome of the relevant Game or event. For third-party games, the rules published by the game provider and displayed on the Website form part of these Terms. You should review the Game Rules before placing any bet.
Obvious errors: If a bet is accepted or settled at odds or conditions that are clearly incorrect due to a technical failure, human error, or other mistake (an "obvious error"), we reserve the right to void the bet, correct the error, or adjust the settlement to what it would have been absent the error, in accordance with Applicable Law and fair and open practice. Any adjustment will not exceed the amount of the stake or the correct winnings that should have been paid.
Technical interruptions: If your connection is interrupted after a bet is placed but before the outcome is displayed, the result will still be determined by the Game and recorded on our servers. The balance on your Account will be updated accordingly, and you can view the outcome in your transaction history once your connection is restored.
Cancellation and modification: Once a bet has been accepted by our servers, you cannot cancel, withdraw, or modify it, except where we expressly provide a feature that allows this (e.g., a "cash-out" option for eligible products) or where we are required to void or adjust bets under these Terms or by law.

Conduct, Fairness, and Prohibited Behaviour

Fair play: You must use the Services in good faith and for personal entertainment only. Collusion, use of bots or automated software, exploitation of vulnerabilities, arbitrage betting against our rules, or any other unfair or abusive behaviour is strictly prohibited.
Chats and live casino: Where we offer chat functionality (e.g., in live casino), you must communicate respectfully and must not use language that is abusive, discriminatory, threatening, defamatory, obscene, or otherwise inappropriate. You must not promote other websites, share personal or financial information, or engage in any form of harassment or illegal activity.
Fraud and manipulation: You must not attempt to interfere with, manipulate, reverse-engineer, or otherwise tamper with the software, RNGs, or systems that support the Services. We may suspend or terminate your Account, void bets, and withhold funds (to the extent permitted by law and our licence conditions) if we reasonably suspect fraud, collusion, money-laundering, or other prohibited conduct.
Responsible gambling: You are responsible for your own gambling decisions. We provide tools such as deposit limits, loss limits, reality checks, time-outs, and self-exclusion to help you manage your gambling. You should make full use of these tools where needed and seek help from specialist organisations if you believe you may have a gambling problem.

Bonus Terms

General Bonus Conditions

Promotional terms: All Bonuses and Promotions on cbets.casino are subject to these Terms and to specific promotional rules that are displayed with each offer. In case of conflict, the more specific promotional terms prevail to the extent of the inconsistency.
Eligibility: Bonuses may be restricted to particular categories of players (for example, new customers, returning customers, or players who have opted in to marketing), to specific games, or to particular countries or regions. We reserve the right to withhold or remove a Bonus if you do not meet the eligibility criteria or if we reasonably believe that you have abused the promotion.
Bonus funds vs real funds: Unless otherwise stated, real-money funds are used first when you place a bet, followed by Bonus funds. Winnings generated from Bonus funds may themselves be treated as Bonus funds and subject to Wagering Requirements until those requirements have been met.

Wagering Requirements and Time Limits

Wagering Requirements: Each Bonus or Promotion specifies the Wagering Requirements that apply before any associated winnings become withdrawable. The amount and method of calculation (for example, 35x the bonus amount) will be clearly set out in the promotional terms. Only qualifying bets placed after the Bonus is credited will count towards Wagering Requirements.
Contribution of games: Different Games may contribute differently towards Wagering Requirements. For example, slots may contribute 100%, while table games or live casino may contribute a lower percentage or be excluded entirely. The applicable contribution rates will be specified in the relevant promotional terms. Placing bets on excluded games with Bonus funds may result in cancellation of the Bonus and related winnings.
Timeframes: Bonuses and Promotions are typically subject to an expiry period (for example, a requirement to complete Wagering Requirements within a specified number of days from the date of credit). If you do not satisfy the Wagering Requirements within the stated timeframe, the Bonus and any associated winnings that have not been converted to withdrawable cash will be forfeited.

Prohibited Bonus Practices

Bonus abuse: We may withhold, cancel, or reclaim Bonuses and associated winnings, and may close or restrict Accounts, where we reasonably suspect that you have engaged in Bonus abuse. This includes, but is not limited to, creating multiple Accounts, coordinating with other players, using minimal-risk or zero-risk betting patterns, placing large bets following a win and smaller bets following a loss for the primary purpose of meeting Wagering Requirements, or exploiting any fault or loophole in the Services.
Combining promotions: Unless explicitly allowed in the promotional terms, Promotions cannot be combined. You may be restricted from claiming more than one Bonus at a time, and some Bonuses may only be available after you have completed or forfeited an existing one.
Withdrawal before completion: If you request a withdrawal before meeting the Wagering Requirements of an active Bonus, we may remove the Bonus and any associated winnings that have not yet been converted to withdrawable cash, while returning your remaining real-money balance to you.

Payments & Withdrawals

Deposits

Payment Methods: We may accept deposits via approved Payment Methods, including debit cards, certain e-wallets, bank transfers, and, where permitted by Applicable Law and clearly indicated on the Website, crypto-asset payment solutions. Credit cards must not be used for gambling transactions by players in Great Britain and are not accepted for C Bet on cbets.casino.
Availability and limits: The available Payment Methods, minimum and maximum deposit limits, and any applicable fees will be displayed on the deposit page. We may change these from time to time for regulatory, risk, or operational reasons.
Processing times: Deposits will normally be credited to your Account immediately or within a short timeframe, but processing times may vary depending on the Payment Method and third-party providers. We are not responsible for delays caused by your bank, payment service provider, or external factors beyond our reasonable control.
Third-party processors: We may use group companies or independent payment processors (including, where applicable outside Great Britain, entities such as Euro-Pay Services Ltd.) to process transactions. Your rights under these Terms remain with us as the Operator and are not affected by any such arrangements.

Withdrawals

Withdrawal policy: You may request withdrawals from your available real-money balance using the withdrawal options displayed on the Website. Before we process a withdrawal, we may need to complete identity, security, affordability, and AML checks. We may request additional documents before approving the withdrawal.
Method of withdrawal: Where possible, withdrawals will be processed to the same Payment Method that you used to make deposits. If this is not possible (for example, due to technical or regulatory restrictions), we may require you to select an alternative method in your own name and may carry out additional checks.
Processing times and limits: Estimated withdrawal processing times and any minimum or maximum withdrawal limits will be displayed on the Website. After we have approved a withdrawal, the time taken for the funds to reach you will depend on your bank or payment provider. We are not responsible for delays once the funds have been released from our systems.
Fees and charges: We do not ordinarily charge internal fees for deposits or withdrawals, but we reserve the right to apply a reasonable fee in specific circumstances (for example, for repeated withdrawal requests without sufficient wagering). Any such fees will be clearly disclosed before you confirm a transaction.

AML, Source of Funds, and Chargebacks

AML and source-of-funds checks: We are required by law and our UKGC licence to monitor transactions and to verify that your gambling is affordable and that your funds are legitimate. We may request evidence of the source of your funds (such as payslips, bank statements, or other documentation). If you do not cooperate, we may suspend or close your Account and, where required by law, freeze funds pending regulatory or law-enforcement directions.
Chargebacks: You agree not to reverse, charge back, or otherwise cancel any deposits without our consent. If a Chargeback is initiated, we may suspend or close your Account, recover the amount of the Chargeback and any related costs from your balance, and take legal action if necessary. We may also inform the relevant authorities and payment providers.

Player Funds Protection and Refunds

Protection of funds: Player funds are held in accordance with the "medium" level of protection as defined by the UKGC. This means that we take steps to protect customer funds in the event of insolvency, such as holding them in designated accounts, but this does not provide absolute protection. Further details are available on the Website and on the UKGC's website.
Refunds of bets and Bonuses: If a Game or bet is voided due to an error, malfunction, or other issue under these Terms, we will, where appropriate, return the stake to your Account or reinstate the Bonus balance that was used. We are not obliged to offer refunds where you lose bets due to your own error, misunderstanding of the rules, or technical issues arising from your equipment or internet connection.

Limitation of Liability

Our Obligations

Fair and open gambling: We are committed to providing our Services in a fair, transparent, and responsible manner. Games offered on cbets.casino use random number generator (RNG) technology or other approved mechanisms designed to ensure fairness, and we may be subject to testing and auditing by independent bodies as required by our licence conditions.
Accuracy of information: We take reasonable care to ensure that the information we publish on the Website, including Game Rules, odds, and promotional details, is accurate and up to date. However, minor errors or omissions may occur, and we reserve the right to correct them as described in these Terms.

Exclusions and Limitations

No guarantee of uninterrupted service: The Services are provided on an "as is" and "as available" basis. While we use reasonable efforts to maintain continuous availability, we cannot guarantee that the Website or Games will be uninterrupted or free from errors, viruses, or defects. We are not responsible for any loss of data, winnings, or opportunities that result solely from technical failures, network interruptions, or issues with your devices or internet provider.
Indirect or consequential losses: To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages, including loss of profits, business, goodwill, or data, arising out of or in connection with your use of the Services, even if we have been advised of the possibility of such losses.
Cap on liability: Our total aggregate liability to you for any single incident or series of related incidents arising under these Terms shall not exceed the higher of (i) the amount of your stake in the bet or Game to which the incident relates, or (ii) the total amount of deposits you have made into your Account in the 30 days preceding the relevant incident, in each case subject to Applicable Law. For a specific bet or Game, our liability will not exceed the amount of the stake or the winnings due in respect of that bet or Game if correctly settled.
Non-excludable liability: Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence or that of our employees, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under Applicable Law.

Intellectual Property Rights

Ownership and Licence

Our rights: All intellectual property rights in and to the Website and Services, including but not limited to software, source code, databases, trademarks, logos, designs, text, graphics, audio-visual content, and Game interfaces, are owned by us or our licensors. "C Bet" and any associated brand elements used on cbets.casino are protected by intellectual property laws and must not be used without our prior written consent.
Limited personal use: We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website and Services for your personal, non-commercial entertainment, strictly in accordance with these Terms. No other rights are granted to you.

Prohibited Uses

No copying or redistribution: You must not copy, reproduce, distribute, publish, display, modify, translate, create derivative works from, sell, rent, lease, or otherwise exploit any part of the Website or its content without our prior written consent or that of the relevant rights holder.
No reverse engineering: You must not attempt to reverse-engineer, decompile, disassemble, or otherwise obtain the source code of the software used in connection with the Services, except to the limited extent that such activity is expressly permitted by law and then only after notifying us in advance.
Third-party content: Games and other content supplied by third-party providers are used under licence and may be subject to additional terms. You must not engage in any conduct that infringes the intellectual property rights of our suppliers or partners.

Privacy & Data Protection

We are committed to protecting your personal data and processing it in a lawful, fair, and transparent manner.

Privacy Policy: All personal data that we collect and process in connection with your use of cbets.casino and C Bet is handled in accordance with our Privacy Policy, which forms part of these Terms. The Privacy Policy explains what data we collect, the purposes for which we use it, the legal bases for processing, how long we retain it, and your rights under data protection laws.
Data controller and legal framework: For players in Great Britain, Nexus Gaming Solutions Ltd. acts as the data controller. We process your data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other Applicable Law.
Use of data: Your data may be used for purposes including Account administration, provision of the Services, customer support, verification and AML checks, responsible gambling measures (including GAMSTOP integration), marketing (where permitted and subject to your preferences), and compliance with legal obligations.
Further information: For detailed information about how we handle your data and how you may exercise your rights (including access, rectification, erasure, restriction, objection, and data portability), please consult our Privacy Policy available on cbets.casino.

Changes to Terms

Updates and Notification

Right to amend: We may amend these Terms from time to time for reasons including changes in Applicable Law or regulatory requirements, updates to our Services, improvements in customer protection, or operational or technical adjustments.
Notification methods: Where we make material changes, we will provide appropriate notice by one or more of the following means: posting an updated version of the Terms on cbets.casino with a revised "effective date", displaying a prominent banner or pop-up notification on the Website, and/or sending an email or in-Account message to you.
Acceptance of changes: Continued use of the Services after the effective date of the updated Terms will constitute your acceptance of those changes. If you do not agree with any modification, you must stop using the Services and close your Account.

Termination & Suspension

Our Rights to Suspend or Close Your Account

Grounds for action: We may suspend or close your Account, restrict your access to some or all Services, or void bets and Bonuses where we reasonably believe that:
- you have breached these Terms or any Game Rules or promotional terms;
- you are under 18 or otherwise not legally permitted to gamble;
- you have provided false, misleading, or incomplete information;
- you have engaged in fraud, money-laundering, terrorist financing, collusion, or other criminal or suspicious activity;
- you have used a VPN, proxy, or other technology to circumvent geographic or self-exclusion restrictions, including GAMSTOP;
- you have initiated Chargebacks or failed to pay valid debts owed to us; or
- we are required to do so by law, regulation, our licence conditions, or a competent authority.
Investigations: During any investigation, we may suspend your Account and freeze funds where permitted by Applicable Law and our licence conditions. We will act reasonably and proportionately in doing so and will consider the outcome of the investigation before deciding on the final treatment of your Account and funds.

Closure by You and Treatment of Funds

Account closure: You may close your Account at any time by following the instructions on the Website or by contacting customer support. Before closing, you should withdraw any remaining real-money balance, subject to any necessary verification checks.
Refund of balances: On closure by you or us (other than for serious breach, fraud, or other prohibited behaviour), we will pay out your remaining real-money balance, minus any amounts owed to us (such as Chargebacks or unresolved payment issues), using a suitable Payment Method. Any Bonuses or non-withdrawable funds will ordinarily be forfeited upon closure unless we are required by law or regulation to treat them differently.
Dormant accounts: If your Account remains inactive for an extended period, we may classify it as dormant and apply a reasonable administration fee or close it, in each case in accordance with our dormant-account policy and Applicable Law. We will notify you using the contact details we have on file before any such action where reasonably practicable.

Governing Law & Jurisdiction

Applicable Law

Governing law: These Terms, and any disputes arising out of or in connection with them, your Account, or your use of the Services, are governed by the laws of England and Wales, without prejudice to any mandatory consumer protection provisions that apply in the part of the United Kingdom in which you are habitually resident.

Complaints and Dispute Resolution

Internal complaints process: If you have any complaint about our Services, you should first contact customer support via the channels indicated on cbets.casino. We will acknowledge your complaint and seek to resolve it promptly and fairly, ordinarily within the timeframes set out in our complaints policy.
ADR and IBAS: If, after exhausting our internal complaints process, your gambling-related dispute remains unresolved, you may refer it free of charge to our appointed ADR Provider, the Independent Betting Adjudication Service (IBAS), or any replacement ADR Provider notified on the Website. The ADR process is independent and is intended to provide an impartial assessment of the dispute.
Regulatory escalation: You may also raise concerns with the UKGC regarding our conduct as a licensee, although the UKGC does not resolve individual monetary disputes between players and operators.

Court Proceedings

Jurisdiction: Subject to the ADR process and any mandatory rights you may have under consumer law, the courts of England and Wales shall have jurisdiction over any legal proceedings arising out of or in connection with these Terms. If you are habitually resident in Scotland or Northern Ireland, you may bring proceedings in the courts of your home jurisdiction.

Contact Information

Operator details: Nexus Gaming Solutions Ltd., company number C 12345, registered in Malta with its legal and registered address at 123, Merchant Street, Valletta, VLT 1171, Malta. This is the operating company for C Bet on cbets.casino for players in Great Britain.
Customer support: You can contact our customer support team using the contact options provided in the "Contact Us" or "Help" sections of cbets.casino, which may include live chat and email. We will inform you on the Website of the current support hours and available languages.
Email: The primary email address for customer queries and complaints is the one indicated from time to time on cbets.casino. When you contact us, please include your name, username, and sufficient details of your query or complaint to allow us to assist you.
Telephone: Where a telephone support number is offered, it will be published on cbets.casino together with information on applicable call charges (if any). If no telephone number is displayed, support is provided via the online channels described above.
Mailing address and legal notices: Any formal legal notices or correspondence may be sent to Nexus Gaming Solutions Ltd., 123, Merchant Street, Valletta, VLT 1171, Malta, marked for the attention of "Legal Department - C Bet". We may also accept legal notices via electronic means where permitted by law and indicated on cbets.casino.
ADR Provider (IBAS): Details of our ADR Provider, currently IBAS, including contact methods and procedures, are available on their website and will be referenced in our complaints information on cbets.casino.